RideOnTours

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Frequently asked questions

Everything you need to know about renting a car with us.

Booking

How do I book a car?

Choose self drive or with captain, pick your dates, select an available car and confirm with your name and phone number. Your booking is confirmed instantly and you get a booking reference.

Can you deliver the car to my home?

Yes. Choose delivery when booking and enter your address. We deliver across Jhelum and nearby areas.

Payment

Do I have to pay online?

No. There is no online payment. You pay when you pick up the car — cash, bank transfer, JazzCash or Easypaisa. For weddings and long bookings we may ask for a small advance to secure the date.

Requirements

What do I need for self drive?

Your original CNIC and a valid driving licence. A refundable security deposit is taken at pickup and returned when the car comes back in the same condition.

Pricing

Are there per-kilometre charges?

No. All our rates are fixed per day. Rates for trips outside the city can differ, and are always shown before you confirm.

How are rental days counted?

Days are counted in 24-hour blocks from your pickup time. For example, 10am Monday to 10am Wednesday is two days.

With captain

Who pays for the captain's food and stay?

For out-of-city trips that need an overnight stay, a fixed night charge per night is added. It is shown on the car page and in your booking total.

Fuel

Is fuel included?

Fuel is not included. Cars are handed over with fuel and should be returned at the same level.

Cancellation

How do I cancel or change a booking?

Use the Manage booking page with your reference and phone number, or call/WhatsApp us. See our cancellation policy for details.

Wedding

Do wedding cars come decorated?

Yes — add wedding decoration when booking. Our team decorates the car with flowers and ribbons in your chosen colours.

Still have a question?

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